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Understand Your Rights Before You Play

rajaspin operates under a clear legal framework so you know exactly where you stand — from how your account data is handled to what governs your use of DANA, OVO, and GoPay deposits.

Account Data ProtectionJurisdiction-Dependent AccessDANA · OVO · GoPay CoverageCookie & Retention Policy

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How Our Legal Policy Works for You

rajaspin Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal terms set out the rules that apply every time you open the lobby, fund your account, or contact support. Because availability depends on local law, we ask that you confirm your eligibility before creating an account — this applies whether you are accessing from

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Yogyakarta, Batam, or anywhere else in Indonesia. Deposits made through DANA, OVO, or GoPay are processed under the payment terms agreed at the point of transaction; those terms form part of the overall agreement between you and rajaspin. We do not collect payment credentials directly —
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your wallet PIN and account details stay inside your own DANA, OVO, or GoPay app at all times. Any dispute relating to a transaction should first be raised through our support channel so we can review the payment record before escalating. Our terms are updated periodically;
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the version published on this page is always the current one, and continued use of the platform after an update constitutes acceptance. If any clause is found unenforceable under Indonesian law, the remaining clauses stay in full effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

KEAMANAN DAN DATA AKUN

How We Protect Your Account and Data

Account security at rajaspin runs on SSL encryption across every page — your login, your wallet link, and your session history are all transmitted over a secured connection. We retain account data only for as long as required by applicable regulations; once that period ends, records are deleted or anonymised. You can request a copy of the personal data we hold by contacting support with your account email. To update your registered details — such as your linked OVO or GoPay number — go to Account Settings and follow the verification step, which uses a one-time code sent to your registered mobile number.

SSL Encryption

Every page, login, and wallet transaction runs over SSL. Your session data is never transmitted over an unencrypted connection.

Data Retention

We keep your account records only as long as regulations require. After that period, data is deleted or fully anonymised.

Cookie Policy

We use functional and analytics cookies to keep your session active and improve the lobby experience. You can manage cookie preferences in your browser settings.

Data Request

Contact support with your account email to request, correct, or delete the personal data we hold. We process these requests as a priority.

HUBUNGI TIM KAMI

Reach Us About Any Legal or Account Matter

If you have a question about our terms, want to request a copy of your account data, or need to report a policy concern, our support team handles these directly. We aim to respond to legal and account queries as a priority — reach us through any of the channels below and include your registered account email so we can pull up your record without delay.

Common Questions About Our Legal Terms

These are the questions we hear most often about our policy, your account rights, and how we handle data in Indonesia.

Our terms apply to anyone who creates an account or accesses the lobby. Availability depends on local law and is limited to eligible regions where access is permitted.

Contact our support team with your registered account email. We will compile and send your data record, typically within one business day of receiving your request.

After account closure, we retain records only for the period required by applicable regulations. Once that period ends, your data is deleted or anonymised.

No. Your wallet PIN and account details stay inside your own payment app. We receive only a transaction reference to confirm that a deposit or withdrawal cleared.

Raise any payment mismatch with our support team first, including your transaction reference. We review the payment record and, if needed, escalate to the relevant payment provider.

The current version is always published on this page. Continuing to use the platform after an update means you accept the revised terms. We recommend checking this page periodically.

Understand Your Rights Before You Play

How We Protect Your Account and Data

SSL Encryption

Data Retention

Cookie Policy

Data Request

Reach Us About Any Legal or Account Matter

Common Questions About Our Legal Terms

01 Who do these legal terms apply to?

02 How do I request a copy of my personal data?

03 What happens to my data if I close my account?

04 Are my DANA, OVO, or GoPay credentials stored by rajaspin?

05 How are disputes about transactions handled?

06 How will I know if the legal terms change?

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